01 / HOW IT FLOWS
Simple operating flow
Ask房東詢問
Update團隊更新
View房東查看
Contact需要時聯絡
02 / KEY POINTS
What the client needs to understand
- Owners see rent, vacancy, repairs, and monthly summaries in one place.房東在同一個地方看租金、空置、維修、月度摘要。
- The team updates a small set of fields instead of rewriting the same replies.團隊只更新少量欄位,不用重複打一樣的回覆。
- Each property has a clear status: paid, open, needs attention, or waiting.每間房都有清楚狀態:已完成、待處理、需要注意或等待中。
- Monthly reports become easier to read and easier to trust.月報更容易閱讀,也更容易讓房東信任。
- Start with real owners and real data; expand only after usage proves value.先用真實房東與真實資料開始,有使用成效再擴大。
- Phase 1 stays light: no native app, no payment, no complex ticketing.第一階段保持輕量:不做原生 App、不做金流、不做複雜工單。
03 / VALUE
What improves first
Less repeated questions減少重複詢問
Clearer service value服務價值更清楚
Better owner confidence房東更安心
Pick one owner profile and define the first fields they need to see.
挑一位房東,定義他第一版最需要看的欄位。